kompak Jurisdiction Notice

We at kompak do not offer our services in jurisdictions where online wagering, gaming platforms, or entertainment betting are prohibited by law. Our platform operates only where applicable local law permits. Users are responsible for verifying that access and use of kompak comply with the laws of their own jurisdiction before creating an account or placing any wager.

This notice sets out our service boundaries, account eligibility requirements, data practices, and legal contact channels. It is not legal advice, and it does not constitute a warranty that kompak is lawful in your location.

If you are uncertain whether kompak is available and legal in your region, consult a local legal professional or your regional gaming authority before proceeding.

Service Availability and Geographic Restrictions

kompak services—including football sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile)—are available only in jurisdictions where the applicable law permits such operations.

We employ geolocation technology to detect a user's internet protocol (IP) origin and cross-reference it against regulatory databases. If our system determines that your jurisdiction does not permit kompak services, access will be blocked. This restriction is intentional compliance, not a technical error.

We do not identify specific countries or regions as legal or illegal. Regulatory status varies by local ordinance and changes over time. A jurisdiction that permitted online gaming last year may have restricted it this year. A user may relocate to a new country and suddenly find themselves in a prohibited jurisdiction.

kompak does not operate globally

We do not market our services as licensed worldwide or available to everyone. If you cannot access kompak, it is because our system has determined that your jurisdiction does not permit it. We do not override these restrictions.

Account Eligibility and Age Requirements

To open a kompak account, you must be of legal age in your jurisdiction and legally eligible to engage in online gaming and sportsbook platforms. We do not use fixed age labels (such as "") because the age of majority and legal capacity vary by country and local law.

During account registration, you attest that you meet the age and eligibility requirements of your own jurisdiction. You provide your date of birth, and kompak performs age verification. False attestation may result in account suspension or permanent termination.

If you are underage in your jurisdiction, you may not create or use a kompak account. Parents, guardians, and educational institutions are responsible for preventing minors' unsupervised access to our platform.

Local-Law Responsibility

Users are solely and entirely responsible for verifying that their access to kompak complies with the law of their own jurisdiction. We do not provide legal advice, and we do not warrant that kompak is legal in your location. The fact that kompak is accessible to you does not mean it is lawful for you to use it.

Regulations governing online gaming, sportsbooks, and payment systems change frequently. If you are uncertain whether kompak is legal where you live, consult a local attorney before accessing the platform.

Users who access kompak from prohibited jurisdictions do so at their own legal and financial risk. kompak is not liable for fines, criminal charges, account seizure, or other penalties imposed by local authorities for violations of local law. We retain the right to suspend or terminate accounts if we become aware that a user is accessing the platform from a jurisdiction where such access is unlawful.

Data, Privacy, and Legal Contact

Data Collection and Privacy

When you create a kompak account, we collect personal data: name, date of birth, address, phone number, email, and payment details. This data is used for account creation, identity verification (KYC), fraud prevention, regulatory reporting, and customer support. We are obligated by Indonesian law and international anti-money-laundering standards to collect and retain this information.

Your data is stored on secure servers with encryption and access controls. We do not sell your data to third parties for marketing or profiling. We may disclose it to regulatory authorities, law-enforcement agencies, or tax authorities if legally required. Our full privacy policy is available on our website; you should read it in full before creating an account.

Large account transactions (withdrawals above specified thresholds) may trigger enhanced KYC verification: proof of income, source-of-funds documentation, employment verification, or other supporting documents. These are compliance requirements, not optional. Failure to provide requested documentation may result in account suspension or denial of withdrawal requests.

Note: kompak is not a licensed financial institution. We are an online entertainment platform available only where applicable law permits. Your funds held on kompak are subject to our account terms, not banking regulations.

Payment Methods and Withdrawal Policy

kompak supports nine Indonesian payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking virtual account, local payment virtual account, online payment virtual account, and e-wallet virtual account. Deposits via mobile banking, local payment, and online payment typically complete within minutes. Bank transfers process during standard business hours; expect completion within one business day under normal conditions. During holidays (Idul Fitri, Idul Adha, Imlek) or peak times, processing may take longer.

Withdrawals follow the same rails. You request a payout to your chosen method; kompak debits your account and routes the transfer. We do not guarantee subject to verification; all transfers are subject to your payment provider's processing queue and our verification windows.

Legal Contact and Compliance Inquiries

If you have legal questions about kompak's compliance framework, jurisdiction eligibility, data practices, or regulatory obligations, you may contact our legal team through the channels listed below. We maintain dedicated contact pathways for compliance inquiries, government requests, and formal legal escalations. Response times typically range from 5–10 business days, depending on inquiry complexity and the nature of the request.

We do not respond to inquiries from private citizens seeking legal advice on whether kompak is lawful in their specific location; those discussions should occur with your own legal counsel or your local regulatory authority. Government bodies, regulatory agencies, and official legal representatives may contact kompak through formal channels.

Users may also file complaints or escalations through the Help section of their kompak account. These inquiries are reviewed and responded to according to our published support service-level agreement.

kompak reserves the right to modify this legal notice and these policies at any time. Changes are posted to this page and take effect immediately upon posting. Continued use of the platform constitutes acceptance of any updated policy. If you do not agree to a policy change, you may close your account and cease using kompak at any time.

Detailed Legal Framework

Service availability

kompak services are offered only in jurisdictions where the applicable law permits online gaming, sportsbook operations, and entertainment platforms. We do not identify ourselves as licensed globally, and we do not represent that kompak is legal everywhere. Instead, we rely on jurisdiction-aware technology and user attestation to enforce access controls. Users in some locations will be unable to access kompak; this restriction is intentional compliance with local law, not a technical error.

We maintain geolocation systems that detect a user's IP origin and cross-reference it against regulatory databases. If our system determines that your jurisdiction does not permit kompak services, access will be blocked. We do not override these restrictions, and we do not identify specific countries as legal or illegal—such determinations change over time and vary by local ordinance. A jurisdiction may permit online gaming under one administration and restrict it under another. A user may relocate and suddenly find themselves in a prohibited jurisdiction.

For users in supported jurisdictions, kompak services are available subject to account creation, identity verification, and compliance with our terms of service. We encourage users to confirm independently that their jurisdiction permits access before creating an account. Accessing kompak from a prohibited jurisdiction may violate local law; kompak disclaims liability for users' violation of their own country's statutes or regulatory frameworks. We retain the right to suspend or terminate accounts if we become aware that a user is accessing the platform from a jurisdiction where such access is unlawful or where we are not permitted to operate.

Account eligibility

To open a kompak account and access our sportsbook, live-dealer tables, slot games, and esports markets, you must be of legal age in your jurisdiction and legally eligible to engage in online gaming and entertainment platforms. We do not use fixed age labels (such as "") because the age of majority and legal capacity vary by country and regional law. Instead, we ask you to confirm that you meet the age and eligibility requirements of your own jurisdiction before you proceed with registration.

During account creation, we collect your date of birth and verify it against our identity-verification systems. You attest that you are of legal age and meet all eligibility criteria; false attestation may result in account suspension or termination. If you are underage in your jurisdiction, you may not open or use a kompak account. Parents, guardians, and educational institutions are responsible for preventing minors' unsupervised access to the platform.

Eligibility also encompasses legal capacity to enter online contracts and use digital payment systems. Some jurisdictions restrict certain occupational or family groups; some require special licensing or regulatory approval. kompak does not enforce these restrictions directly, but we rely on your honest attestation. If your circumstances change—for example, if you become subject to a local restriction or move to a prohibited jurisdiction—you are responsible for ceasing platform use and contacting us to discuss account closure.

Local-law responsibility

kompak makes clear: users are solely and entirely responsible for verifying that their access to our platform complies with their own jurisdiction's law. We do not offer legal advice, and we do not warrant that kompak is legal in your location. The fact that kompak is accessible to you does not mean it is lawful for you to use it. Regulations governing online gaming, sportsbooks, and payment systems change frequently and vary widely by region.

A jurisdiction that permitted online gaming last year may have restricted it this year. A user may relocate to a new country and suddenly find themselves in a prohibited jurisdiction. kompak does not track all regulatory shifts in real time; we rely on periodic updates and user self-reporting. If you are uncertain whether kompak is legal in your location, consult a local legal professional or your regional gaming authority before creating an account or accessing the platform.

Data and privacy scope

When you create a kompak account, we collect personal data: name, date of birth, address, phone number, email address, and payment details. This data is used for account creation, identity verification (KYC), fraud prevention, regulatory reporting, and customer support. We are obligated by Indonesian law and international anti-money-laundering standards to collect and retain this information; we cannot offer accounts without it.

Your data is stored on secure servers with encryption and access controls. We do not sell your data to third parties for marketing, profiling, or commercial purposes. We may disclose your data to regulatory authorities, law-enforcement agencies, or tax authorities if legally required to do so. Our complete privacy policy is available on our website; you should read it in full before creating an account. If you do not consent to our data collection and retention practices, you may not create a kompak account.

Large account transactions (withdrawals above specified thresholds) may trigger enhanced KYC verification: proof of income, source-of-funds documentation, employment verification, or other supporting documents. These are compliance requirements, not optional features. Failure to provide requested documentation may result in account suspension or denial of withdrawal requests. We maintain these practices to comply with anti-money-laundering regulations, combat fraud, and protect our platform and its users.

Contact for legal inquiries

If you have legal questions about kompak's compliance framework, jurisdiction eligibility, data practices, regulatory obligations, or our licensing status in your region, you may contact our legal team via email at [email protected] or through the formal inquiry form available on this page. We maintain dedicated contact pathways for compliance inquiries, government requests, and formal legal escalations. Response times typically range from 5–10 business days, depending on inquiry complexity, current workload, and the nature of the request.

Users may also file complaints, requests for assistance, or escalations through the Help section of their kompak account. These inquiries are reviewed and responded to according to our published support service-level agreement. kompak reserves the right to modify this legal framework and these policies at any time. Changes are posted to this page and take effect immediately upon posting. Continued use of the platform constitutes acceptance of any updated policy. If you do not agree to a policy change, you may close your account and cease using kompak at any time.